STORE POLICY
PRODUCT
we are committed to offering authentic, high-quality Thai silk products.
Product Authenticity
All products sold on our Website are genuine products from BUATHONG THAISILK.
Product Photography
We make every effort to present our products as accurately as possible. All photographs feature the actual products offered for sale. All product images are photographed using an iPhone 16 Pro Max camera.
However, slight variations in color may occur due to photographic lighting conditions and differences in monitor or mobile device display settings.
Product Variations
As our products are made from natural silk, slight variations in color, texture, weave, and finish are normal characteristics of the fabric and are not considered defects.
Product Information
We strive to ensure that all product descriptions, measurements, and specifications are accurate. However, minor variations may occur.
Availability
All products are subject to availability. We reserve the right to modify, discontinue, or update products without prior notice.
If you receive an incorrect item or a product with a defect or damage present before shipment, please contact us within 7 days of delivery so that we can review your request and provide appropriate assistance.
RETURN,REFUND & EXCHANGE POLICY
UNABLE TO CANCEL AN ORDER WHEN YOU ALREADY MADE THE ORDER CONFIRMATION
All sales are final.
No refunds
No returns
No exchanges
Please review your order carefully before completing your purchase. If you have any questions about a product, we encourage you to contact us before placing your order.
PAYMENT METHODS
Credit / Debit Card
THAI QR PAYMENT PromptPay
Mobile Banking